Refund and Cancellation Policy
1. General Information
ADMTech Digital Solutions sells and distributes digital products and services that are GPL & protected by copyright. We cannot offer full refunds once a product is delivered or a service is completed. This policy explains when you can get a refund. It also covers special cases where our products and services cannot be refunded, either completely or partially.
By making purchases on our websites, users automatically agree to this Refund Policy and consent to adhere to all its terms.
2. Causes for a Refund
As an owner, distributor, and controller, ADMTech* may provide full or partial product and service refunds under exceptional circumstances. The reasons that make us honor customer refund requests are as follows.
2.1. Product Refunds
- Non-delivery of the product. Due to the email provider’s mailing issues, users’ mail server errors, or spam settings, they might not receive our delivery emails. In this case, we recommend contacting us for assistance. Users must send written claims for non-delivery to our Billing Department at billing@admtech.in within 5 (five) days from the order date. Otherwise, we consider the product received and downloaded.
- Major defects. Although our review team thoroughly examines all products before publishing them on the marketplace, unexpected errors* may occur. Users should report such issues as bugs, critical errors, and functionality defects directly to product authors, in themes Generally GPL Virsions themes and plugins has some errors
- Product not-as-described. Users should report such issues directly to the product author within 14 (fourteen) days from the purchase date. Users must provide clear evidence proving that the purchased item does not match its product description page. We do not honor complaints that are based merely on the customer’s false expectations or wishes.
*Please note that we do not bear responsibility and do not satisfy any refund/exchange requests based on our products’ conflicts and incompatibility with any third-party software if users use plug-ins, add-ons, modules, scripts, extensions, etc., other than those specified as compatible in a product description. We do not guarantee that our products are fully compatible with any third-party programs and applications and do not support them in case of resulting issues.
**Please be advised that the product author can request temporary access to your server to identify and fix the issue. Inability to provide such access on time may result in a delayed resolution of the case. Refusal to provide a sufficient level of access for troubleshooting and resolving an issue may lead to refund request refusal.
***ADMTech* Digital Solutions retains the right to suggest possible refund alternatives to all users, e.g., product exchange or store credit.
2.2. Service Cancellation Policy at ADMTech Digital Solutions
Our focus is on complete customer satisfaction. In the event that you are dissatisfied with the services provided, we will refund the money, provided the reasons are genuine and proven after investigation. Please read the fine print of each deal before buying it, it provides all the details about the services or the product you purchase.
In cases of dissatisfaction with our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows, the terms:
- All cancellation requests should be sent to our billing department or communicated to your Account Manager. The cancellation will not be valid until it is confirmed by the respective department. it takes 1-3 days and we will contact you for further process.
- Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the project has not started already.
- ADM Technology will not be held responsible for any third-party services, such as hosting, web development, content writing, etc.
- You can contact or mail for further clearance for our policy.
3. How to Request a Refund from the Billing Department
For billing related questions, you can contact our billing department by following the instructions below:
Live Chat : Whatsapp
Email: billing@admtech.in
Phone: +91 88377 86452
Refund and Cancellation Police
Due to the nature of its services, ADM Technology, or admtech.in has a Strict No-Refund Policy. We are very confident that you’re going to love our products and services. That’s because we have put a lot of love into everything we create for you. In the case of a monthly payment, it is understood that payment for the next month is released only after reviewing the current month’s performance. We do not make any guarantees on the basis of traffic, rankings, etc. and will not be held responsible for any refund claims there to.
